Terms of service

Welcome to Kalissi Jewels. These Terms of Service (“Terms”) govern your use of our website, products, and services. By purchasing from us or using our website, you agree to these Terms.

1. General Information

Kalissi Jewels provides sourced jewellery products. All descriptions, images, and prices are subject to change at any time without notice.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

3. Orders and Payments
- All orders are subject to acceptance and availability.
- Prices are listed in Sterling Pounds and include/exclude applicable taxes (clarify as needed).
- We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors.
- Payment must be made in full at the time of purchase.

 4. Shipping and Delivery

- Orders are processed within 1-3 business days.
- Delivery times are estimates and not guaranteed.
- We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.

 5. Returns and Refunds

- We accept returns within 14 days of delivery, provided the item is unused and in original condition.
- Custom or personalised items are non-refundable unless faulty.
- Customers are responsible for return shipping costs unless the item is defective.
- Refunds will be processed to the original payment method.

 6. Product Care and Responsibility

- Jewellery should be handled with care. We are not responsible for damage caused by improper use, storage, or normal wear and tear.
- Care instructions provided must be followed to maintain product quality.

 7. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Kalissi Jewels and may not be copied or used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Kalissi Jewels is not liable for:
- Indirect or consequential losses
- Loss of profits or business
- Damage arising from misuse of products

Our total liability shall not exceed the purchase price of the item.

 9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties except as required to fulfil your order.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services indicates acceptance of any changes.

 11. Governing Law

These Terms are governed by the laws of United Kingdom, and any disputes will be subject to the jurisdiction of its courts.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: kalissijewels@gmail.com 
Business Name: Kalissi Jewels

By using our website or placing an order, you agree to these Terms of Service.